Privacy Policy

1. Who we are

Jacob Gotschall provides ShopFloor Quality Tracker. This policy explains what personal information we collect through the Service and how we use it. Contact: gotschalljake@gmail.com.

2. Information we collect

• Account information: name, email address and a password. Passwords are handled by our sign-in provider; we do not ask you to send us your password.
• Company and work records entered by your team, such as issues, corrective actions, audits, daily checks, SOPs, acknowledgements and uploaded evidence files. These are Customer Data controlled by your company.
• Basic technical data needed to run and secure the Service, such as sign-in times and server logs.

3. How we use it

To provide, secure and support the Service; to send account emails such as confirmations, invitations and password resets; and to comply with law. We do not use Customer Data for advertising.

4. We do not sell your data

We do not sell or rent personal information or Customer Data, and we do not share it for cross-context behavioral advertising.

5. Service providers (subprocessors)

We use a cloud application hosting provider (Lovable) to run the application, and a managed database provider (Supabase) for the database, file storage and sign-in. They process data on our behalf to provide the Service. We will update this list if we add providers.

6. Data separation and security

We use database-level access controls designed so users can see only their own company's data, and data is sent over encrypted (HTTPS) connections. No system is perfectly secure; tell us promptly at the contact address if you suspect a problem.

7. Retention and deletion

We keep Customer Data while the company's account exists. After a trial ends without a paid plan, we provide 30 days of read-only access for viewing and export, administered manually rather than by an automated account-expiry feature. Customer Data is not automatically deleted when a trial or that 30-day period ends. The Owner can request deletion using "Request deletion" in Settings or by contacting us. Deletion requests are handled manually, and we do not promise a fixed completion date except where applicable law requires one. While the account is accessible, the Owner can use "Export company data" (a ZIP of CSV records plus evidence download links that expire after 7 days).

8. Your choices and rights

To correct or update your information, ask your company's Owner or Admin, or contact us at gotschalljake@gmail.com. Depending on where you live, you may have rights to access, correct, export or delete personal information; contact us to make a request. If your company administers your account, we may refer your request to your company.

9. Changes

We may update this policy and will post the new version here with a new effective date. For material changes we will make reasonable efforts to notify Owners, for example by email or a notice in the Service.